For Healthcare Providers
A Compounding Partner Built Around Your Practice
Village Pharmacy & Compounding works directly with prescribers to support your patients with customized medications, fast turnarounds, and clear communication at every step of the process.
Rethinking
The Pharmacy Experience
Simplifying
Access to Care
Connecting
Patients & Providers
Elevating
Personalized Medicine
Provider tools
Built around how clinics actually work.
Open an account, send a script the way that fits your workflow, and reach a pharmacist when a case needs a real conversation.
Provider Support
Frequently Asked Questions
Formulary & Customization
- We prepare compounds across a wide range of specialties including hormone therapy, women's health, dermatology, weight management, GLP-1 peptides, men's health, sexual health, ENT, pain management, mental health, surgical support, veterinary, hospice, and gastroenterology. Our formulary is broad and updated regularly to reflect emerging clinical needs.
- In many cases, yes. Contact our pharmacists directly to discuss the formulation, dosage form, and intended use. We will evaluate feasibility, sourcing, and stability before confirming we can prepare it.
- We compound in a wide variety of forms including oral capsules and liquids, topical creams and gels, transdermal preparations, suppositories, troches, nasal sprays, and more. Specific availability depends on the formulation.
Turnaround & SLAs
- Most compounds are prepared within 24 to 48 business hours of a complete, verified prescription. Turnaround may vary depending on formulation complexity, current volume, and ingredient availability. Expedited preparation may be available for urgent clinical needs — contact us to discuss.
- Common causes include incomplete prescription information, prior authorization or insurance requirements, patient payment pending, or specialty ingredient procurement. Our team will reach out directly if any information or action is needed to proceed.
Controlled Substances
- Yes. We accept compounded controlled substance prescriptions where clinically appropriate and legally permitted. All controlled substance prescriptions must meet federal and Florida state requirements, including DEA-compliant prescribing and transmission methods.
- We accept Electronic Prescriptions for Controlled Substances (EPCS) from compliant EHR systems. Where EPCS is not available, we can provide guidance on compliant alternatives. Contact our pharmacists for specifics based on your practice workflow.
Onboarding & Getting Started
- You can send prescriptions directly via our online form, fax, or through your EHR. No formal onboarding agreement is required to get started. Contact us and we will walk through the best workflow for your practice.
- Yes. We can receive electronic prescriptions from most major EHR platforms. Contact us if you have questions about compatibility with your specific system and we will confirm or coordinate an alternative method.
- No. We work with practices of all sizes — from solo practitioners sending a handful of compounded prescriptions to high-volume clinics with ongoing formulary needs. Every prescription receives the same level of care.
Communication Protocols
- We communicate directly with prescribing offices when clinical clarification is needed, when a prescription cannot be filled as written, or when patient-specific issues arise. Our preferred contact method can be set up based on your office's workflow.
- Our pharmacists will contact the prescribing provider directly to resolve any clinical question before preparing the medication. We prioritize fast resolution to avoid delays for the patient.
- Yes. Our pharmacists are available by phone during business hours and can consult on formulation selection, clinical appropriateness, or any patient-specific concerns.
Provider Portal
- Our prescription management and tracking tools are actively being developed. Contact us directly for current options to track prescription status and manage refill authorizations for your patients.
- Yes. Call or contact our team with the patient's name and date of birth and we can provide a real-time status update on any prescription in our system.
Partnership
- Yes. We regularly partner with hormone clinics, med spas, aesthetic practices, weight loss centers, functional medicine offices, dermatology practices, and veterinary clinics. We can discuss formulary customization and workflow integration based on your practice model.
- Yes. Our pharmacists are available to discuss formulation options, clinical use cases, dosing considerations, and appropriate compounding alternatives for your patients. We are committed to being a true clinical partner, not just a fulfillment service.
Let's get you set up.
Account setup, a specific compound, a partnership — tell us what you need and a pharmacist follows up the same business day.
- Send the form — your name, clinic, and what you need.
- A pharmacist follows up the same business day.
- We set up your account and you send your first script.
Direct pharmacist line
Talk to the person formulating the compound.
Florida-wide delivery
Courier and shipping options across the state.
Compounding rounds
One clinical note a week. No fluff.
A tricky case, a new capability, and a regulatory note worth knowing — from our pharmacist. Read in under three minutes.
Weekly. From our pharmacist. Skip anytime.
Ready to Partner?
Start Sending
Prescriptions Today
Send your first prescription online, by fax, or through your EHR — no onboarding agreement required.